UTS Universal Technical Services - Pleased with Universal Technical Services

Bellevue, Washington 0 comments

I am overly pleased with my first contact with Universal Technical Services.I purchased a used treadmill that had the extended warranty attached to it.

I called them to see if the warranty would be transferable. Their phone system immediately directed me to a "live" representative who was able to answer all my questions in excellent English. The representative was most pleasant during our conversation. He further provided information on my treadmill which I did not have.

At the end of our conversation the warranty was tranferable and that they would send out the updated paperwork immediately.

I have not had this kind of response in dealing with businesses over the phone for quite a while.Very Pleased!!

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